FAQ


faq

For a rental fee FROM $20.00 to $99.00 per month (depending on the instrument you select), you can start your child in the school band or orchestra. All instruments come with the basic accessories and case. Fees vary on smaller violin outfits, double French horns and other background instruments.

Yes! As you rent, payments apply toward the purchase of your chosen instrument should you decide to buy the one you are renting from us.

After your initial payment, the monthly payment will be withdrawn from the checking account we have on file. No more late fees, postage, or envelopes necessary — it’s the most convenient way to make your payment.

Yes, you can send a check or come in to one of our stores and pay cash, but please make sure it is in before the due date or your checking account on file will be drafted for payment. Your due date is printed on your Contract.

We prefer not to, but in some instances we may accept a debit/credit card for payment over the phone, at our discretion. However, please note: there is a service charge incurred with each ACH withdrawal, usually a minimum of $5.00, and as much as $15.00 per transaction.

Absolutely. ART’S is one of the largest suppliers of musical instruments in the country. Our brand name instruments include many manufacturers: Alpha, Emerson, Haynes, Yamaha, King, Benge, Backun, Holton, Vito, Normandy, Noblet, Selmer, Bundy, Bach, P Mauriat, Gemeinhardt, Conn, Artley, Roth, Lewis, Pearl, Ludwig, Omega and more.

Another answer.

In addition to the manufacturer’s one year warranty, ART’S offers service on all the instruments we sell or rent. We have an up-to-date repair shop with full-time, full service factory trained technicians. Adjustments can be made in-the-band room by an ART’S School Service Representative that calls on the school, or you may bring it by one of our fine in-store repair shops.

Yes, your child is welcome to try out the basic instruments (flute, clarinet, alto saxophone, trumpet, trombone, violin) at either a scheduled band parent meeting in your area, or in one of our stores.

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we are in your band room:

Providing routine service to our instruments
Making scheduled deliveries of supplies and    accessories
Checking on your child’s instrument regularly
We attend many of your band’s events

we are as close as your cell phone

Place an order with us – and pay over the phone, or pay after items are delivered to the school

we always provide free…

♦ Minor repairs and adjustments to our instruments
Inspections on instruments that may need repair
Estimates on all repairs before service is performed
♦ Pick up and delivery on any instrument we repair

we sell (& lease to own):

Quality, upperline instruments so that your child can grow into the preferred instrument of choice
♦ Superior products and offer professional services – since 1905